Job Description

Broward House, Inc. is a not for profit  social service agency serving Broward County with multiple programs for individuals affected by HIV, homelessness, substance abuse and mental health. It is vital the candidate contribute to a diverse and inclusive culture and have the ability to work effectively in a team. 

We are looking for a Care Navigator to join our team. This position is responsible for coordinating and navigating medical and social service to support community individuals in care access and adherence based on an individual’s resources in partnership with a care team.

In addition to other duties, this position:

  • Engages the community to locate individuals requiring health care that are not currently accessing or adhering to services
  • Provides HIV, STD, Medical Adherence and Risk Reduction Education to individuals.
  • Completes assessment an assessment of client’s strengths, needs, abilities and preferences.
  • Develops an individual plan of care and/or transition plan based on identified client’s needs.
  • Arranges for services through linkage, referral and navigation services
  • Provide supports to initiate and follow through with appointment and requirement for health care and ancillary support services
  • Guides clients in apply and accessing eligible benefits
  • Maintains a data base of resources required to develop access and adherence to care
  • Meets with internal and external interdisciplinary treatment team members to coordinate client services and documents outcomes of meetings, including hospitals, health department and medical providers

Skills / Requirements

  • Two years’ experience in Social Services, or equivalent experience
  • Lived experience similar to those we serve 
  • Knowledge of HIV/AIDS, preferred 
  • Knowledge of Substance Abuse and Mental Health Symptoms and basic interventions
  • Effective verbal and written communication skills
  • Solution focused approach to conflict and challenges
  • Moderate to Advanced Computer Skills
  • Ability to work independently with minimal direction
  • Valid Florida Drivers License and ongoing proof of insurance required

Important Notes


  • HIV 500/501
  • SOAR Training
  • Valid Florida Drivers License and ongoing proof of insurance required
  • Jail Clearance for outreach purposes

Must pass all drug and background screening requirements, including a level 2 federal background and motor vehicle screening